Mercer, a global consulting leader in advancing health, wealth and careers, and a wholly owned subsidiary of Marsh & McLennan Companies (NYSE: MMC), today announced leadership changes aligned to further the company’s vision of integrating a digital and technology innovative approach into core strategic functions.
“Meeting the challenge of the future requires that all of our leaders bring a deep digital perspective to their functions as well as the agility to come together in new ways that help our clients invent the future of work,” said Julio A. Portalatin, CEO of Mercer. “These new roles and new additions to our leadership team assure that digital orientation is embedded into our executive decision making process. It is important to assure our clients and our own employees that Mercer is well-positioned for them in a digitally changing world.”
Leadership changes include:
Ken Haderer, formerly Chief Operating Officer and leader of the firm’s Mercer Services business, has been appointed to President, North America Region. The move follows the announced retirement plans for North American leader Simon O’Regan who will remain connected with the firm and its leadership in a senior advisory capacity.
Haderer joined Mercer in 2013 from Aon and has served as COO managing the successful creation of the global Mercer Services unit focused on optimizing and improving customer experience through digital technology for clients and their employees.
René Beaudoin, formerly Mercer Services Global Health Delivery Leader, succeeds Haderer as COO and leader of Mercer Services. Beaudoin brings operational and technological expertise along with client and business leadership. He rejoined the firm in 2016 after serving as Chief Technology Officer and Executive Vice President for the US region of HR technology firm Morneau Shepell.
Jeanniey Mullen is appointed to Global Chief Marketing Officer. Mullen joined Mercer in 2015 to lead digital marketing strategies in Mercer’s Innovation Hub and, most recently, in the firm’s Global Business Solutions team. Prior to Mercer, she was an industry acknowledged marketing and growth leader for NOOK by Barnes and Noble; the world’s first digital newsstand business, Zinio; and led digital businesses at global agencies Ogilvy and GreyDirect.
Gail Evans, Chief Information Officer has been appointed to the firm’s Executive Leadership Team. Evans joined Mercer in 2016 bringing senior level technology, customer engagement and digital transformation experience from Microsoft, HP and Bank of America.
Portalatin noted that the addition of additional technological insights, digital marketing and customer experience to the leadership team will enable Mercer to deliver on a digitally enabled future for clients and the people who power their workforces.
Workplace disruption in the form of automation, machine learning, globalization, 3D printing and digitalization are re-defining how work gets done, reshaping value chains, and driving business model change. In Mercer’s recent Global Talent Trends study, data shows that 93% of executives are planning some form of organizational redesign in the next two years.
In recognition of efforts over the past few years, Mercer has been recognized in several recent surveys of both clients and employees of consulting firms. The firm was ranked in the 2017 America’s Best Management Consulting Firms by Forbes, Ivy Exec’s 2017 Best Large Consulting Firms to Work For and in the UK for being a Top 50 Employer for Women by The Times in partnership with Business in the Community.
Mercer is a global consulting leader in talent, health, retirement and investments. Mercer helps clients around the world advance the health, wealth and careers of their most vital asset – their people. Mercer’s more than 20,000 employees are based in 43 countries and the firm operates in over 140 countries. Mercer is a wholly owned subsidiary of Marsh & McLennan Companies (NYSE: MMC), a global professional services firm offering clients advice and solutions in the areas of risk, strategy and people. With annual revenue of more than $13 billion and approximately 60,000 colleagues worldwide, Marsh & McLennan Companies is also the parent company of Marsh, a leader in insurance broking and risk management; Guy Carpenter, a leader in providing risk and reinsurance intermediary services; and Oliver Wyman, a leader in management consulting. For more information, visit www.mercer.com. Follow Mercer on Twitter @Mercer.